Caroline, good question! First let us talk about MALWARE. Malware is any kind of software that had a MALevolent (or bad) purpose. Spyware is a subset of malware. Malware may be something destructive which would damage the operating system or delete important things from the hard drive or registry. In the late 1990s the trend was to design such destructive malware. SPYWARE is a program that installs itself on your computer and then feeds back information about what you type or email. Actually there are companies and websites which plant COOKIES in your browser to report back to them what sort of websites you visit so that they may target you with advertisements based upon your interests or preferences. Other types of malware do what is called PHISHING (which sounds like Fishing) namely, they make themselves look like a login page from Facebook or some other application and tell you you must log in again. Once they have your user name and password then they use software to log into your account as you, go through all your friends list or email address book and spam your friends with advertisements or perhaps links which they will click on which will in turn trick them into revealing their login Identity and password. Other types of malware simply try to spread themselves to as many machines as possible and do nothing other than report their presence back to the program author through the Internet. Hackers who create such malware simply see it as a game to see how many thousands or millions of computers they may affect. There are some excellent free anti-malware programs available. I use two of them. http://malwarebytes.org has a free one. You must update the virus signatures each day (or each time you use it) which takes about 2 minutes, and then you run a scan which can take an hour on 80 gig drives or longer on larger drives. At the end Malwarebytes will report how many dangerous programs it found and remove them. Malwarebytes will also remove the so-called TRACKING COOKIES left on your machine when you shop on-line. The tracking cookie tries to report back to the company which sites you browse and what your shopping interests are. The second program I use is Avira Antivir. There is a free Classic version and also a paid version which is more automatic and has a built in firewall. We have three computers and one of them is what my wife uses for banking and bill paying so we have Premium paid Avira on that one with the firewall. A firewall program senses when an unknown program from the internet is trying to gain access to your computer AND ALSO sense when an unauthorized program ON your computer is trying to send a message out to the Internet. Many malware programs need to use a connection to the internet to communicate information back to the hacker programmer. This is why a firewall can be important. I hope this answers some of your questions about what Spyware is. We must always be very careful not to open email messages which contain attachments and come from people we do not know as the opening of the attachment might install malware on your computer. Even Microsoft Access, Word, Excel and Powerpoint have the VBA language which is sometimes used to install Malware. Whenever I open Word or Access or Excel it always asks me if I want to ENABLE the VBA and I say NO unless I really need it for something.
Archive for the ‘AntiVirus’ Category
Suddenly this morning, I find that whenever I try to visit my http://www.delicious.com/billbuell bookmarks link and am prompted to sign in, my browser is hijacked to a Yahoo sign-in page. I do not have this problem in Microsoft’s Internet Explorer Browser.
I decided to install the Google Chrome browser just to be safe and have several browsers available. Chrome installed quickly and smoothly and has no hijack problem when I visit delicious.com.
I am running malwarebytes.org malware scanner and Avira antivir.
I have Google searched and found a few message board posts on similar problems.
I updated http://malwarebytes.org and Avira Antivir.
Next I rebooted, holding down F8, to enter SAFE MODE.
I ran malwarebytes and avira scanners simultaneously. No malware was detected. While the scanners were running I launched Firefox and did various things like clear out history and cookies and change the HOME page to http://google.com.
When I rebooted, the Firefox browser acted normally.
I did search on FIREFOX HIJACK DELICIOUS and various other search arguments and saved a few links at
It is always a good idea to have several different browsers installed on your computer. Sometimes when you have a problem with Mozilla Firefox you can switch to Internet Explorer or Chrome and avoid the problem while searching for a FIX.
Just today I received the Install Disc from your fulfillment center in Illinois, which is very speedy. I felt I would be wise to protect my investment with the small additional expense of an install CD.
The updates are super fast with the Premium Suite, and the Firewall is much less “in your face” than other firewalls which is good for my wife. I am a programmer and I enjoy interacting with a verbose firewall, but most non tech folks do not.
My question is this: In the event that her old machine crashes, I presume that I am free to reinstall Avira on a replacement machine, and that my only obligation as a user is to have it installed and active on only ONE machine at a time. Am I correct in these assumptions? I assume that every time Avira downloads or scans, your servers are aware of the license and IP address and all of that, which would make sense to control the legitimate use of the license and prevent abuse.
Several other machine in my extended family are running free Avira, and I want to report that updates are very fast and reliable. I have only had to resort to a manual update perhaps twice in the past 2 months, and those are quite speedy when they are necessary.
I post what follows simply in the spirit of friendly readable chat because we do get to know each other in these forums (but I am not seeking Ubuntu support in this post)
Regarding my Ubuntu experiments, last night at midnight, I totally crashed my Ubuntu install by experimenting with two different forms of backup,, one a tar to root, and the other a Simple Backup installed via synaptic manager, which places a mysterious folder /var/backup which is unmoveable except by some form of sudo command. I think I crashed it because I did a sudo Nautilus to launch the file manager GUI with root privileges. It did work and let me delete the /backup.tar.gz, but when I rebooted, I got fatal error messages. I realize that this forum is not the place to ask for help on such matters, but I just wanted to also let reader know my latest adventure. I stayed up all night and in 7 hours did a complete Ubuntu reinstall, based upon my elaborate notes in my wordpress blog. And I took elaborate notes on the step by step REINSTALL process, which was a better install because I learned from my first mistakes and so perhaps it is a sounder system now with ext4 rather than ext3, and the installer did its own disk format and partitioning, which did not occur during the first install.
I found the instructions for Avira install under Linux too daunting, involving kernel rebuilds, which I yet lack the skills to undertake. I did find an easy Avast install with a .deb (Debian) which is what Ubuntu likes. But it did some rather strange things both in my Wubi Ubuntu under Windows and my pure Ubuntu machine. I have decided that I do not really need antivirus or firewall on the Ubuntu machine, since each exotic program and install runs the risk to trashing the system. As far as I can see from my readings, the main reason for a linux virus scan is to protect Windows users who might receive emails, but I do not forward many emails with attachments. And Ubuntu is suppose to be farily sound with regard to firewall issues by the default nature of its install. And, now that I know I can restore the system in 7 hours, I can somewhat affort to risk not doing system backups and just backing up as much data as possible, or if I am doing a lot of MySQL Apache PhP, then just building scripts as I go, which would automatically recreate databases.
I do think I will get a large (64 gig) flash drive and practice with their option for an Ubuntu bootable flash, once I have combed google for feedback on the procedure..
Thanks, Avira Forum Members, for all your great help. I am spending a lot of time now in IRC Ubuntu chat using Konversation client, and there are usually 300 people in the channel from around the world at any time, so I take every opportunity to praiise Avira and this forum.
Free AVAST is available for Ubuntu.
Visit the following link, download the .deb (for Debian, Ubuntu is a variant of Debian).
Once it installs, just right click and choose the first option to install AVAST.
Once the install finishes, you will find the AVAST link in Applications-> Accessories
When you first launch it, it will ask you to register to receive a key in your email. Fill out the registration and past the key from the email that will arrive.
First do an UPDATE to get the latest virus signatures. Then do a full scan.
My technique is to install something new FIRST on my machine which runs a Wubi install of Ubuntu on windows, because if anything goes wrong, it takes me much less time to reinstall that than to reinstall my pure Ubuntu 280 gig Gateway.
I posted several times at Avira forum, which is always very helpful, asking for Ubuntu install instructions. Finally someone gave me a link to a PDF about Avira Linux installs which seemed to require a kernal rebuild, which is way beyond my abilities. If only they had given me the above link, I could have installed it with a couple of clicks. I kind of gave up on the idea of having Avira.
The way I discovered this useful link is that I wanted to have an IRC client to seek advice from other Ubuntu users, so I went to synaptic manager and … well, first I installed ircii, but I saw no way to launch it, so then I installed Konversation, which has a gui interface and launch icon and places me right into an Ubuntu chat. I mentioned there about my interest in Avast for Linux-Ubuntu and someone gave me the above link that I need.
I went to the synaptic manager and found the CLAM antivirus scanner, and installed that.
I am sure my Wubi Ubuntu machine will be running that THOROUGH scan of the ENTIRE system for quite some time. But I want to try it out to the maximum before I put it on my Gateway.
I just now took a peek at the screen and it is paused because IT HAS FOUND A VIRUS, which it recommends moving to the CHEST for Quarantine,
Suela -1042 in host/pagefile.sys
which means it is scanning the windows portion of the hard drive, so I think I will ignore it, since that Windows portion gets scanned each day by Avira and also by MalwareBytes.
It is most curious that the file is flagged by the Linux version and not by the Windows version, so I will post this at the Avira forum and call it to their attention. I do believe that pagefile.sys is part of the Windows system and is always locked during scans!.
I never stopped to think that a COMPLETE system scan would include all the files in HOST, which is the Windows partition.
ANOTHER VIRUS WAS FOUND IN ROOT.DISK
I decided to leave it alone for now, because if it moves my ENTIRE ROOT.DISK, i think it will crash my wubi ubuntu, and it COULD be a false positive!
Also in Windows, pav.zip pav.sig!!!
Windows sys32 rzdicpya.dll
Also in Windows, Win32.adaware-Gen in system32/mhbo2.dll
posted at Avira Antivir Support Forum today:
I just upgraded to 3 years of Premium Avira Suite (having done a 30 day eval. with Firewall, so no need for Online Armor) and everything is smooth).
But my old Compaq machine has Free Avira and Online Armor as well as MalwareBytes (free).
I do use Paltalk on this machine, and neither Avira nor MalwareBytes has ever caught anything. But Online Armor reported some very suspicious activity from Paltalk. I allowed Online Armor to block certain things, and I still had a fine long session in Paltalk Tuesday night. But ever since, Online Armour has been doing OAminidumps. I SUBMIT them via the minidump submit. When I go to DELETE, the machine hangs for a long time and then reboots. I booted in safe (F8) mode and the defragger said I needed to do chkdsk /f and that it could not be performed at the moment but would be performed at next reboot. When I rebooted, out of curiosity, I chose the Ubuntu boot, and it did a bit of fixing and then Ubuntu came up fine and stable. But each time I boot into Windows, I get the same Online Armor minidump crash. I am in safe mode right now on that machine after the chkdsk /f successfully ran. It is allowing me to do a defrag right now. As soon as that finishes, I think I shall delete Online Armor, with the assumption that the OAdump business will go away. I do wonder about the Paltalk issues, but I really enjoy Paltalk, and I know so many people around the world who use it, so it cannot be too malicious or destructive. I shall also post this at Online Armor’s forum, but I am curious to get the feedback from people here. Thanks for your great support!
Someone suggested at Avira that it would make more sense to tell Tall Emu, the makers of Online Armor, to which I reply:
I think that more reasonable will be to ask Tallemu about this :S[/quote]
Of course I am going to tell Tallemu about this, but it IS a legitimate Avira issue with regard to the question of whether Paltalk is doing something questionable, and is escaping the attention of Avira AND malwarebytes.
The two strange things that happened with regard to Online Armor and Paltalk are that Paltalk when I first launched it, tried to access my drive directly, and Online Armor said this is a very suspicious activity. The other thing, which I blocked, had something to do with some key.dll. I didnt like the looks of it, so I blocked it, but Paltalk launched fine and I was in it for an hour. But after that, all this crash business started.
I was marveling to myself how a firewall can detect suspicious activity which an AV scanner might miss. So, this in itself is a valid issue to raise on the Avira forum, NAMELY, what can be said about those suspicious activities which only a Firewall can catch? There is one antivirus someone recommended to me which supposedly detects suspicious activity and can catch a virus or malware on DAY ZERO. I am perfectly happy with Avira Premium Suite on my wife’s computer, because I want everything integrated and straight foward, and the Avira fire wall is not “in your face” every other minute with questions.
A side note of interest: I find that I am able to access Paltalk on my Ubuntu machine via Firefox. Initially, I could not get audio or mic to work, but then Firefox installed an Adobe flash update, and suddenly it was working. So, I imagine I would be safe from Paltalk monkey business on an Ubuntu machine in a Firefox browser.
Dear Avira Forum Members -
I did search the Avira Forum on UBUNTU and found two links
The command from the second link
seems VERY USEFUL and understandable to me IF I already had Avira installed on my Wubi Windows install of Ubuntu.
sudo /usr/lib/AntiVir/avupdate –product=Guard
BUT YOUR FIRST LINK
is too vague for a beginner to know how to install Avira on Ubuntu.
Your above first link refers to
which mentions that the target is Linux 2.6.31 and mentions some TAR downloads, but gives no indication about Ubuntu 9.1 (which is the what Wubi windows installer installs) nor does it give step by step instructions for how one might install it via the synaptic manager, or via sudo commands.
Therefore I shall post here in the hopes that someone might point out the kind of instructions that I need.
I would like to see a step-by-step beginners guide on how to install and run Avira in Ubuntu.
I did about 10 Wubi installs (and subsequent uninstalls) of Ubuntu for Windows on an old Compaq Presario with an 80 gig drive running Windows XP Home edition.
My only successful experiences so far with installing additional packages are by means of Ubuntus Synaptic Manager, installing Apache, PhP and MySQL (Lamp). If you check my blog post you will see in great detail not only the step-by-step method which finally resulted in success, but also the many times that I encountered problems and had to reinstall Ubuntu and start over.
It is my understanding from searching forums that Ubuntu is far less subject to malware, and the main motive for an Ubuntu installing any antivirus is to clean up things which might be emailed to a Windows user and infect them. I would appreciate hearing Avira Forum member’s views on this sort of statement.
I feel that IF Avira could make itself available on the Synaptic Manager, then Avira popularity would greatly increase for many reasons.
BUT, if there are some obstacles to placing Avira on the Synaptic Manager, then, a step-by-step tutorial on how to download, install and launch Avira under Ubuntu would become very popular for beginners who what to get their hands dirty on a successful install.
I will certainly post regarding such a tutorial at my blog and various forums and I do see some activity and interest as people search on tags.
I am truly impressed to see what Ubuntu is like. I only felt comfortable trying it when my step-son gave me his old Comaq Presario, which makes my third Windows machine, so I feel I can afford to be daring and take chances installing and using things that might destroy the Windows installation.
The other piece of the puzzle that made this Ubuntu experiment possible for me was realizing that I can connect additional computers to my Verizon DSL by means of an inexpensive Belkin Wi-Fi USB port adapter ($30 USD). If you visit my blog on the Wubi installation, you can see how I finally got Ubuntu to connect to the Internet.
The biggest obstacle for the beginner to try Ubuntu the lack of a solid step-by-step tutorial on how to install it, connect to the Internet, and then install other useful packages.
One post regarding Wi-Fi adapters and drivers on unix machines (and the issue of wrappers vs. native linux drivers) made one observation that really caught my attention, saying “two years ago Ubuntu was more like a toy, and it would have been difficult or impossible to connect Ubuntu via Wi-Fi, but two years from now Ubuntu will have matured into a serious option for businesses.”
I remember in the 1990s asking a Linux programmer out of curiousity if there were any businesses that ran on Linux. He surprised me by saing that Sy Simms Clothiers (“An educated consumer is our best customer”) was on Linux.
I started out with a Radio Shack Model I, moved to a Model III, then switched to MS-DOS machines on an inexpensive network product (not Novell). Finally, I moved to Windows in the 1980s.
The glimpses that I had of Unix and Linux gave me the impression that they were very difficult to use. I finally found a few years of stability using XP, and was horrified by the Vista problems in the rumor mill. I dont even hear anything very positive about Windows 7, but rather see commercial after snide commercial from Apple Mac, mocking Microsoft as an incompetent buffoon.
I wonder how Avira Forum members feel about the future of something like Ubuntu becoming dominant in the business world.
Years ago, I perceived MySQL as a kind of educational toy and curiosity. But now I receive re
But now that I have a glimpse of what Ubuntu is like, for the first time I have the urge to switch totally to open source and escape the uncertainties of proprietary software and license agreements.
P.S. I just went to a HUGE computer store near my home J and R Computer world in Manhattan, and I looked at EVERY wifi and ethernet card to see if ANY mention Ubuntu or Linux, and only ONE mentions LINUX which is http://www.startech.com and the card is only $10 USD. But it utterly AMAZES me that manufacturers so ignore such a market as Ubuntu.
I have found this forum VERY CORDIAL and helpful to me as a beginner, and you have EMPOWERED me to attempt things that I was hesitant to attempt because I do not have a lot of spare money or spare computers. But I do want to observe how OBTUSE most technical types are, especially in the LINUX world, when you go somewhere like SOURCE FORGE for example to download something, there is VERY LITTLE plain English (or plain German or French) instructions to help guide the beginner, and yet it is the BEGINNER audience, and adolescents who will one day become adult users and consumers of products and operating systems.
I realize you are overwhelmed at times and could not get to my post.
Please consider this solved.
My JHOOS experience inspired me to dig deeply into Avira Antivir support forum.
Part of my concern was that repeated scans by malwarebytes and avira, both in normal windows mode and save mode, did not seem to eliminate my problem. Avira support volunteers suspected that there were remnants of old McAfee and Norton installations which can only be removed by special and two special and little know uninstall utilities provided by McAfee/Symantic. Once I ran those uninstall utilities, Avira and and Malwarebytes were able to do their job, and I had a clean system. Then, I inquired which is the best firewall which would be compatible with Avira and was directed to Online Armor. Online Armor, in turn, periodically points a finger of suspicion at some file, and I can then google on it, and block it if I feel uncomfortable. I feel that the worst that will happen is that some other important application will cease to function correctly, and then I can unblock it, and that it is better to err on the side of caution than on the side of complacency.
Another tool which many speak well of but which always scared me is Ccleaner. When I saw so many people using it in the AV and Firewall forums, I took courage and experimented with it on the oldest and least important machine. It REALLY helped me with the old Compaq, because it quickly found and deleted 40 meg of temp files that I could not have manually found so quickly, and there was something buried in those that was giving Avira a hard time.
The scariest thing to me is REGISTRY. But Ccleaner allows you to make a backup before each change, and you can restore if something goes wrong. The real wisdom is to realize that one SHOULD NOT automatically clean up everything that the cleaner finds, but do a little at a time, and be ready to restore.
I have decided that it is good to join various fine forums like this and keep well informed about what problems others may be having.
Someone gave me their old Compaq XP from college (2002) and it was LOADED with 100 serious viruses and trojans even though it had a Sygate firewall (back when that was free) and symantec and spybot search and destroy and spyware blaster. But then, a college student may be too distracted to really stay on top of such AV and firewall software, update signatures, run scans, etc. The old Compaq is now clean and protected, and I can affored to take some risks with it and explore the unknown, so I did a Wubi Ubuntu install, which is blowing my mind away with awe and joy, since I never thought it would be so user friendly.
Thanks to all of you in all these fine forums! United we stand, divided we fall!
I went STRAIGHT up to J&R and bought a $30 Belkin USB Wi-Fi just like the one I installed on the old computer from work.
I wanted to be very conservative and buy only that, until I could see that this old Compaq works well with it.
It took me a couple of hours to make the Belkin recognize our Verizon Wireless, partly possibly because the Compaq, though XP, is only Service Pack 2, and hasn’t kept up with upgrades.
The Compaq machine automatically recognized the Belkin laser mouse from my boss’s machine, but did not recognize the USB keyboard. The keyboard from our original machine, non-usb, does work. Then I went back to Lourdes and got the old keyboard that was on the desk, and it works perfectly being non-USB as well.
The NEXT thing I did was install Avira-Antivir free antivirus, and also another scanner which they recommend from malwarebytes.com.
I spent about four hours scanning and rescanning both in normal windows mode and in SAFE (F8) mode, and found OVER 100 TROJAN AND VIRUS INFECTIONS. I was shocked because Bryan DID have several anti-virus programs AND an old free firewall that I had installed (Sygate, which was bought out by Symantec some years ago, and is no longer free).
After several hours, I got the machine totally clean of malware, and then I downloaded the free firewall, Online Armor. Then came an 2 or three hours of “teaching” the firewall what is permitted/trusted and what is not. One the firewall was working ok, I then downloaded another highly recommended product, Ccleaner, which was able to quickly remove 40 megs of temporary files.
Finally, I did something I have always been itching to do! I used the WUBI installer for Ubuntu Linux, which is the easiest and least disruptive of all Windows Linux alternatives, as it DOES NOT REPARTITION the drive into a windows partition and a Linux partition. All it does is change the BOOT up to offer a Windows choice or an Ubuntu choice. It took about an hour to download and install.
Then came the fun part of booting up in Ubuntu Linux for the first time. The Wubi install is so smooth and automatic! And the Ubuntu desktop looks every bit as nice as Windows. I had no idea what to expect, and thought perhaps it would be something more DOS-like and primitive, with only a command line interface, like the old DOS days.
It took me about four hours to get Ubuntu to recognize the wi-fi and access the Internet, because there are not clear instructions, so I just had to click on every imaginable place, and try all sorts of WEP key/address combinations, but finally, I WAS ON-LINE!
I started all these efforts right after I left you, which was around noon, and I worked straight through until 6 a.m. this morning, when I finally was satisfied with my progress, and could not keep my eyes open another minute.
As soon as Ubuntu was connected to the Internet, the NEXT breathtaking thing was to click on FIREFOX browser (which comes ready installed in Ubuntu) and see that it feels JUST like being in a browser in Windows! So the first think I did was go to my Plurk (which is like Twitter, a microblog, but much more fun and interactive, and much easier to meet technical and intellectual types like programmers and teachers), and lose my Linux virginity my making my first post a PLURK post. Next I logged into Facebook, to make that my second post.
Ubuntu comes with all sorts of ready to use programs including I think Open Office which is the Linux shareware offering for Microsoft office, with spreadsheet, word processor, etc.
Unix came a long way to get to Linux, and Linux came a long way to get to Ubuntu, and Ubuntu came a long way to get to an easy Windows friendly installer like Wubi. But one can easily see why much of the World is attracted to an open-source shareware environment, even if it is less slick and more work compared to Micro$oft, with all their proprietary software which may one day be shelved/abandoned.
By the way, things like the Google search engine, are written in open source languages like Python, which is free for anyone to develop/support/enhance. Why write a massive application in some proprietary language/operating system, and then be at the mercy of that for-profit Corporation, and the vicissitudes of the marketplace and world economy.
(A side note: one article on the emergence of the European Common Union points out that they have enough clout to force Microsoft to conform to their demands, but the American government was not successful in a similar dispute with Microsoft.)
It is no wonder that many developed countries like Switzerland (as just one example) have declared that Linux is to be a required standard for all educational institutions.
The same praises may be given to open source software like Apache (an internet server), MySQL (a free database) and pHp (a programming language that interacts in a browser on the client side and interacts with MySQL on the provider/server side).
Packages of those three that run on Windows are called by the acronym WAMP (Windows, Apache, MySQL, PHP), and such a package that runs under Linux is called LAMP.
Now I must post at the Avira anti-virus support forum and the Online Armor support forum to ask how their products can best be made to integrate with Ubuntu.
I think my next purchase will be a $10 Belkin laser mouse (Microsoft also had one for $10 but a technician told me that the Belkin’s last a bit longer). And I will get a decent power strip with a long cord. So all I will need is that monitor you mentioned, which I am sure will be adequate.
At some point I want to get one of those deals from Sancor that offers 6 or 12 memory sticks 2 gig on a shrink-wrapped board, then that would be useful, because I am learning of ways to format them into useful things like Avira Rescue disks that one can even BOOT from, should the machine become unbootable from malware.
Finding and removing lots of viruses is as much fun as squeezing zits (so gross, yet so true.)
And you can see how much MORE fun I had that simply getting a new machine (which is not what it is really about at all). When I have a spare machine, like Bryan’s then I can afford to be far more bold and daring in trying out things like REGISTRY cleaners (Ccleaner) and Ubuntu installs.
Oh, and around 3am, I decided to install Google’s CHROME browser (which I have never tried), simply so I could have an up-to-date browser to delete and reinstall Firefox, because the Firefox was so old that it didn’t want to upgrade. And the Internet Explorer was also too outdated to allow me to do all the Microsoft Windows updates that havent been done for several years. Finally, I discovered a way to tell Windows itself to automatically download Windows updates (because I never could get microsoft.com update feature to work in Internet Explorer browser.)
I went to my step mother’s apt. today, to check on her old Hewlet Packard Windows machine, which I had left yesterday evening running some kind of HP critical update. I had just installed free Avira yesterday with no problems, quick update, and clean scan.
I was shocked to see that the HP critical update was still running and downloading “fixes” that were 1/2 meg each. She only has Windows Internet Explorer installed as a browser.
I tried the automatic Avira update and left it running for 45 minutes, but no success. I tried several times. Then, I logged into my Gmail, and clicked on the manual update link, but it failed, and I tried 10 more times and it failed. Meanwhile, I downloaded, installed updated and ran Malwarebytes and found no infections.
NOW HERE IS THE INTERESTING PART!
I decided to install Mozilla Firefox browser, which was quick and easy. The MINUTE I logged into Gmail and clicked on the manual update link for Avira, it INSTANTLY worked. So, my suggestion is to try different browsers IF you are experiencing problems with manual updates.
I KNOW that my internet connection was ok, because I could download and install things like Firefox and Malwarebytes. The Hewlett Packard update process looked kind of sad. The THIRD huge fix downloading said it was crucial to fix some printer problem. I kind of wonder if HP is on some kind of decline.
posted to http://forum.avira.com
I have two machines in my home right now, one running free, and one running 30 day trial Premium Security Suite which I shall definitely purchase. I can see the difference between the free and the paid in terms of update speed. The paid (albeit in 30 day trial mode) is obviously downloading from different servers at lightening speed. The free DOES take 20 minutes at times BUT there is always the option to manually download, and IF you subscribe to Aviras email notices, then the link is right there for you should you need it.
It occurred to me this morning that the world needs a company and product like Avira far more than Avira needs the world, for the simple reason that there is so much malware in the world, and the talented and dedicated group of people who produce Avira have many other areas of business endeavor if all they desire is commercial success, profit, growth.
We have to be able to trust the people who produce the software that we use. If we want everything for free, and want it to run smoothly, well, that is a bit unreasonable. Our own time is worth money, and I dare say in some cases far more money than the price of paid support which would have proactively avoided whatever messes we get ourselves into.
I realize that I need to have a new AV AND Firewall (ohhh… and by the way, as I type this, my free classic Avira just popped up an update message all on its own, and my Blackberry had jingled minutes earlier with an Avira update notice)…. as I was saying, I realized that I needed to clean up my eight year old machine, with its hodgepodge of AVG free, and Sygate firewall (the free one… not supported for several years now since Symantec bought them out). I had the wicked thought of using free Avira and toying around for some free firewall which would be compatible. And THEN I said to myself, what sort of base ingrate am I, to receive all this wonderful free help at the forum, saving my newer XP from certain disaster, and then be too cheap to pay a few dollars a week for peace of mind!? So, if I tried to get something for nothing, I would possibly spend hours trying to make a free AV work with a free fire wall. So IF I run into huge problems, and lose my machine, then I’ve been penny wise and pound sterling foolish, haven’t I? And if I spend hours on end ironing out compatibility issues between the AV and the fire wall, then I should divide the yearly license fee by those hours and see just what my rate of pay is for all my cleverness. There is an old joke about a fellow who goes out and buys a Lamborghini and then tries to save money by not changing the oil frequently. We have to ask ourselves how much our own time is worth to us. We also have to ask ourselves how much our data and applications are worth, and what we would pay to restore them if they were suddenly lost. You know, I went with WordPress as a free blog because I can instantly BACK UP everything, so my years of writing will not suddenly be lost. I went with Clipperz for password storage because I can BACK UP everything, and not lose hundreds of hours that I could not even BEGIN to recreate were it suddenly lost. We should make every effort to PROTECT our data with backup/restore procedures, AV and Firewalls, and regular updates to all products.
I suspect that programmers are inspired to get into their area of specialty in much the same way that a poet or novelist or painter or sculptor or architect becomes inspired to express themselves in some style or genre. They take pride in their work. They don’t sit around like scoundrels scheming how they can make their product produce false results, to scare people into purchasing, or slow down the free product in the hopes that more people will make purchases.
If there is any reason why the free update is slower than the premium paid, it is simply that Avira is growing in popularity, and everyone wants a free lunch. And WHY is it that Avira is growing in popularity? Is it because they are scalawags who scheme all day long on how to trick people? Our virtual Internet world is pretty transparent. If something good or bad happens, everyone knows it very quickly.
Of course Avira could dump money into a better server farm for the free updates, but these are difficult economic times for all industries around the world, in every country. Well I could go on and on, but I think you get my point.
And IF you are going to come back to this forum and thumb your nose at Avira, saying that you have chosen A Competitor’s free anti-virus, well, that is rather silly, now isn’t it? In what sense has Avira lost out because you have changed your allegiance? Avira will only lose IF it ceases to grow in popularity, and it will only cease to grow in popularity IF the world realizes that the product is not performing, or IF the world senses that Avira is doing something underhanded to promote sales.